fnGenius Support Services provides technical services including, but not limited to:

Routine desktop maintenance - installing and configuring desktop software
Technical support - answering user questions
Technology planning - consulting on how to best allocate or use your IT budget
Desktop rollouts or upgrades - including project planning and management
Smartphone consulting and support
Windows LAN server consulting and support

fnGenius Support Services is designed for businesses who:

Do not have a Local computing Support Provider (LSP)
Need temporary IT assistance due to LSP vacation, training, or other short-term absence
Require temporary help to complete a short-term IT project or specialized activity
Need specialized knowledge such as Smartphone assistance or consulting on Windows file server security

Benefits of fnGenius Support Services

Our friendly, knowledgeable, customer orientated consultants will work with you to resolve your technical questions.
We assist a variety of departments at the University and are part of the central computing division, Information Systems and Computing. We bring broad experience and knowledge of the University and central services.
We are located on campus, so we can respond quickly to requests for assistance.
We provide technical consultants from our staff for departments needing less than a full-time, technical consultant of their own.
We will work with you to keep you up-to-date and consistent with University computing standards.
By working closely with each other and with other IT professionals we are able to coordinate access to other expert resources.
Our staff can work closely with your existing IT staff to assist with new technologies or projects, providing knowledge transfer as well as hands-on assistance.